Care, in the details
Made personal.
Kept clear.
What to expect from your order, how we look after your information, and where to turn when you need a hand.
Refunds, warranty & order changes
Lifetime warranty coverage, order adjustments and help when something isn’t right.
Read policyDelivery & digital files
From the version you choose to the artwork you receive.
Read policyTerms of service
The agreement for creating something personal with Amber Portraits.
Read policyPrivacy policy
What happens to your photos, your information and your choices.
Read policyCookie policy
How essential cookies, optional analytics and advertising measurement work—and how to manage your settings.
Read policyA question, big or small.
Include your order reference if you have one.
Last updated September 21, 2026.